Member Assistance Program- Fire Relief

Marshall Fire

We care about our members’ personal and financial health and we are here to support you in these difficult times. In response to the wildfires, we are here to assist our members who are facing hardship in the following ways:

Discounted Rate Loan

If you have been impacted, we can offer you a fixed rate loan with no payments for 90 days and a term up to 24 months up to a maximum of $10,000. Give us a call at 303.657.7000.

Loan Payment Deferral

We are providing loan payment deferral* for a wide variety of loan types. There is no fee for this “skip your payment” offer.

  • Auto Loans
  • Credit Cards (Personal & Business)
  • Home Equity Line of Credit (excluding Interest Only HELOCs)
  • Second Mortgages
  • Personal Loans
  • Overdraft Lines of Credit

If you would like to defer your payment, please click the request link below and fill-out the form.

Fill out the Loan Payment Deferral Form.


Make sure to stop any automatic payments you may already have set up (either with another bank/credit union or with us here at Premier Members).

If you have an Interest Only HELOC or if you are delinquent on your current loan type from the list above by 60+ days, we can still help. Please contact us at 303.657.7000 to discuss your options.

Other Assistance Related Requests

Reach out to us, and we can help. Give us a call at 303.657.7000 or you can send us a secure message in Online Banking.

What To Do Next – Insurance Claims

If you were impacted by the Marshall and Middle Fork Fires and you are having to file an insurance claim due to your loss, here are some things to know:

  • Contact your insurance company as soon as possible to start the claim process.
  • Have your insurance company send a Letter of Guarantee to PMCU by fax 303-657-7377 or email We will need this from your insurance company before we can start the process of working your claim with your insurance company.
  • We can offer a payment deferral on your loan. Please contact PMCU at 303-657-7000 or email us at